My webhost did away with the free blog back in June so there hasn’t been a blog available on JyotishTools.com for awhile. But now it is back.
I get support emails from folks which I usually immediately reply. However sometimes when I ask a question for further support I do not get an answer back.
So if you want an answer to your question or further help be sure that:
- firstname.lastname@example.org is not blocked for your email.
- Check your junk folder for replies from email@example.com if you haven’t received one.
I have at least one ongoing inquiry that appears the user is not receiving my replies. This is useless and the user remains frustrated even though I’ve replied a number of times.
The second issue is support emails which don’t tell which product you are talking about. Apparently some of you think I made only one software product for one platform. There is:
- JyotishTools for Windows and Android
- JyotishToolsAE for Android available on Amazon.com because Amazon devices don’t support Google Maps.
- TropicalSkies for Android
- TropicalSkiesAE for Android on Amazon, again no Google Maps.
- Numerous other free products and games.
So make sure you include which app and what platform and also what device you are running it on.
Until next time: Happy Transits!